I use Hostmonster for email and blogging and forums and everything else. But I like to access my email via Google’s client on my work laptop, iMac, and iPhone. I like my email to be sent via my dphowell.com account by default when I use Google so nobody gets anything from BigRedKitty by accident. And normally this all works fine, but this morning?
KABLOOIE
I could send email via Gmail, but not through Gmail to dphowell.com. I could receive email via either path.
So I got on live chat with a hostmonster rep:
Dude, I can’t send email from Google through my hostmonster account. Did you crazy kids change my SMTP server name?
“Yes. (Hey Marty! The guy guessed it! Gimme my $20!)”
I KNEW IT!!!
“Your new SMTP host is ____________.”
Thank you!
/fixes the settings in Gmail
/sends email
/new crash error message
HEY!!!
“What?”
IT STILL NO WORKIE-DAH!
“Are you using SSL?”
Ummmm… yes.
“Change that.”
No SSL?
“No SSL.”
/changed
“And make the port 110.”
/checks port list
I NO CAN 110!
“No?”
NO!
“Can you 25?”
/checks
Yes. I can 25.
“So 25.”
/25s
IT’S WORKING! PRAISE ELUNE!
“Hostmonster just installed new SSL certificates today. Wait a few days for Google to accept our new certs and try SSL authentication again.”
Will do.
“Foshizzle.”
Its always good when they tell you NOT to use SSL…lol.
You said “Praise Elune.” *Giggles.*
(And uh, because I don’t think I’ve ever commented on your blog before, I ‘do’ read and keep up with you through my feed reader, so this isn’t entirely random, hehe.)
“Kablooie”
That would be a highly technical and sophistimakated term, right?
I wish I had someone like you in my household, I’m the default techie here and I know just enough to be dangerous and to cause me many hours of trial and error to fix things.
Praise Elune indeed
Is it really professional to change everything around on the back end and only tell the user about it when they call about the problem? Is this not something they could have informed you about in advance?
The real question is why did this post use the blog and cars keyword?
Duh. The email is in the CAR!
I’d say NEEEERDDD!!! except I totally followed that conversation without a problem. Damn I’m a nerd too.
Praise elune
I nderstoof “foshizzle” the rest as they say was Greek. Unless SSL is some new sexual position imported from Holland.
I like the airman howell stories and miss bigredkitty.
SSL certificates are kinda wierd, as long as the lock symbol is on the webpage thats fine for my e-banking, etc.
Praise God through exalting Jesus.
I miss big red kitty so much :’(
can’t you do it again please, I love hearing you talk about hunters